Pacific Theatres HR: Walk like A, Talk like B.
HR at Pacific was a completely different beast than with AMC. AMC had sought control of every aspect of scheduling and development, with authority that was very carefully and specifically delegated. Pacific on the other hand came from a place of empowerment. At least, that was their goal. The...
The Tools of the Oppressor
The first big tool-building achievement was probably the weekly scheduling guide. The spreadsheet started off as a single grid that would tally up staff hours in different areas as they were assigned, for comparison against the attendance-based payroll targets that drove weekly scheduling. By the time I was done,...
American Multi-Chattel Human Resources
At one point some manager somewhere went on a rebellious bender. For maybe 6 weeks, he sent out a self-published AMC newsletter to all AMC fax numbers. It was titled “Oppression” and until the guy got caught and fired, he spent those weeks giving his honest opinion of AMC’s...