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My Mission

I’ve been responsible for hundreds of staff, for thousands of customers, and for millions of dollars. Now I’m looking for a challenge.

Experience

Best Buy, Central/Southern CA | Project Specialist

Sep 2016 – Present

• Current Project Specialist responsibilities include display/fixture installations, updates, remodels and L2/L3 field support, installation and care for premium appliance (Thermador, Dacor, Viking, Fisher/Paykel) and audio (KEF, Martin Logan, McIntosh) brands.
• Pasadena- As Inventory Specialist (2017), maintained weekly results to produce a year-end store shrink variance of 80% below budget.
• Used hourly work and tuition resources to support a return to school (PCC, CSUCI)
• Worked with corporate partners to bring Project Team payroll and travel practices inline with Best Buy’s ethical intent.

Pacific/ArcLight Theatres, LA Market | Operations Manager → General Manager

Nov 2006 – May 2015

• Managed: Pasadena, Sherman Oaks 5/14, Culver City, Glendale, Chatsworth. General Manager, Glendale, Chatsworth
• Responsibilities: oversight of Facilities, Film/Staff Scheduling, Sales, Projection, HR (hire/fire), and Marketing. Weekly forecasting and annual budgeting.
• Developed a reporting tool for Film, Concession, and Payroll operations (Excel/VB) that was adopted to guide all weekly planning and daily operations across both Pacific and ArcLight circuits. Functionality revisions and upgrades made annually from 2010-2015.
• Maintained editorial privileges over the Pacific Theatres website.
• Glendale- Opened projection and BOH operations for a 2008 ‘Iron Man’ Grand Opening. Coordinated holiday hiring and onboarding, Fall 2011.
• Pasadena, Sherman Oaks 14- Worked with underperforming projection teams to restore operational integrity and staff achievement.
• Chatsworth- Arranged a marketing agreement with a concession partner that delivered $10K+ annually across three Pacific locations.
• Sherman Oaks 5- Identified a reporting issue that had erroneously overstated payroll improvements by ~$80K over 11 weeks (2015).

AMC Theatres, LA Market | Staff → General Manager

May 1994 – Sep 2006

• Promoted from staff through projection to management
• Managed: Burbank 14/8/6, Montebello, Sherman Oaks, Century City, and Santa Anita. House Manager, Burbank 6; General Manager, Sherman Oaks 2/5
• Responsibilities comparable to those of Pacific/ArcLight.
• As General Manager, multi-site leadership of managers/operations of the Sherman Oaks 2+5
• Authored a weekly newsletter for the Burbank and Century City staff communities.
• Developed (MS Excel) a set of scheduling, cash handling, and reporting tools to support weekly operations.
• Market Trainer, Projection- Completed a course on manager training. Helped to develop a projection education course for leadership teams and served as a regional management trainer.
• Burbank 6- Co-led the company in payroll efficiency for 2+ years as staff scheduler (6.1% of revenue, 1998-2000), uncovered a $12K embezzlement fraud by senior management.
• Sherman Oaks 2/5- As General Manager, maxed out the location’s tiered incentive capacity in its final year of AMC operations.

Education

Bachelor of Arts: Political Science

California State University, Channel Islands
2019-2020
* Graduated Cum Laude. Course concentrations in Environmental and Institutional Politics

Associate of Arts: Political Science, Business, Behavioral Science

Pasadena City College, Pasadena CA
2015-2018
* Honors in History, Economics, Political Science, & Social Sciences

Bachelor of Arts: Graphic Design (incomplete)

Woodbury University, Burbank CA
1993-1995
* Interrupted for employment

Quarantine Achievements

Finished my belated degree, maintained my employment, built a computer, rebuilt my website, hit some fitness goals, and replaced the exhaust on my car after teaching myself how.